Commuter Tools


*SERVICE ALERTS*

Several Xpress routes will operate under alternate schedules until further notice. We strongly encourage you to take Xpress to a MARTA station or to telework.
Please see the chart below for service impacts:

Routes Service Impact
400 Re-routed to drop off and pick up at the North Springs MARTA station. Click to view schedule.
401 Re-routed to drop off and pick up at the North Springs MARTA station. Click to view schedule.
410 Re-routed to drop off and pick up at either the Doraville or the Chamblee MARTA station. Click to view schedule.
411 Re-routed to travel via I-285 and I-20 to Downtown. Expect delays. Click to view schedule.
412 Re-routed to travel via I-285 and I-20 to Downtown. Expect delays. Click to view schedule.
413 Re-routed to travel via I-285 and I-20 to Downtown. Expect delays. Click to view schedule.
414 Re-routed to travel via I-285 and I-20 to Downtown. Expect delays. Click to view schedule.
416 Re-routed to travel via I-285 and I-20 to Downtown. Expect delays. Click to view schedule.
419 AM and PM schedule times adjusted. No detours to routes. Click to view schedule.
428 AM schedule times adjusted; PM schedule unchanged. No detours to routes. Click to view schedule.

For any questions about your commute please contact our Customer Service Department at 1-844-XPRSSGA.

Please note: if you wish to transfer between Xpress and MARTA without charge, you must use a Breeze card for your pass. The way transfers work depends on your commute. If you’re moving from Xpress to a MARTA train (AM service), you’ll tap your Breeze Card upon entering the coach. The transfer will be automatically loaded onto your card and will allow you entry into the MARTA train station. If you’re moving from a MARTA train to Xpress (PM service), you’ll have to tap your Breeze Card at the gate as you exit the MARTA station. (Make sure the screen mentions your transfer before exiting the station). Upon arrival at the Park and Ride lot, tap the Breeze Card again as you exit the Xpress coach to use your free transfer. Your transfer is valid for up to 3 hours.

We’ll continue to keep you updated. We apologize for the inconvenience and appreciate your patience.

During this time, Xpress is working with Gwinnett County Transit (GCT) by offering additional service to both Chamblee and Doraville MARTA Stations. For more information regarding the additional service visit Gwinnett County Transit.
In the afternoon, the Xpress coach will be located on the Peachtree Road side of the MARTA station. (This is also known as the west side of the station.)
Please note that if you exit on the New Peachtree Road side, you will have to re-enter the station and pay an additional fare.
Look out for an Xpress employee to help direct you the correct side of the station.

View your updated schedule here.
Thanks, and we apologize for any inconvenience.

MARTA is making a change to improve the quality of the Breeze card. The blue Breeze card is being phased out and will be replaced with a more secure silver card. Beginning on March 31, no new products or stored cash value for your Xpress fare can be loaded onto a blue Breeze card. They will no longer be accepted as of July 9.

Xpress customers can still pay their fare using the new and improved silver Breeze cards. Xpress accepts Breeze cards on all of our routes. Using the brand new Breeze card will remain the easiest and most efficient way to pay your fare for metro Atlanta’s major transit agencies.

Visit breezecard.com for more information.

Route 410, 411, 412, and 414 Commuters,
On March 1st the Sugarloaf Park & Ride Expansion will begin Stage 3 of construction. During this phase, the Xpress pick up/drop off area will move to the far end of the West Parking Lot where the Local GCT buses have been picking up for Stage 1 of the project. Also, the closed portion of the West Parking Lot will be reopened, and the East Parking Lot will be closed as construction progresses. This is the final phase of construction and will result in a much more assessable and safe park & ride facility.

Thank you for your continued patience and patronage during this final phase of construction. For any questions or concerns contact customer service at customerservice@xpressga.com or by phone 404-463-4782.


CUSTOMER SERVICE

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Lost Items Inquiry

Xpress will make every attempt to return a lost item to our customers if found. Please provide a detailed description of your lost item in the description area, such as color, size, brand or any other detail that will help us in returning your lost item to you. If you have lost fare media (operator verification required) please provide detailed information in the description area. Is it a 31 Day or 10 Ride green or blue zone pass? Please indicate the last date and time the pass was used or activated. Xpress is not responsible for the condition of your lost item when retrieved. Items that are turned into the lost and found will be kept in our office for up to 21 days.

Click here to select a route
Please be as detailed as possible in the description of your inquiry and please provide the cell number if phone was lost.
Our XpressList is a great way to keep up with important Xpress service information. E-mail blasts alert riders to temporary re-routing, service changes or delays, and other valuable news. Subscribe to XpressList, and receive email updates on Xpress service, and reports on Xpress service operations by submitting your email address in the form below.

Click Here For Real Time Travel Information

SERVICE INFORMATION

In observation of the following holidays, Xpress service will not run, and the Xpress customer call center will be closed.

Date Holiday
Monday, January 2 New Year’s Day
Monday, January 16 Birthday of Martin Luther King, Jr.
Monday, May 29 Memorial Day
Tuesday, July 4 Independence Day
Monday, September 4 Labor Day
Thursday and Friday, November 23-24 Thanksgiving Day
Monday, December 25 Christmas Day
Fares for Xpress routes are set by distance traveled and, in some cases, by route operator. Each route’s specific fare can be found on the route page along with links to purchase the proper passes.
Click here to see all fare information.