Customer Service

At Xpress, we want to provide you the best customer service possible. As a State of Georgia agency, our focus is to provide customer service that is Faster, Friendlier, and Easier.

Have a question, a suggestion, a concern or a complaint? XPRESS IT!

Lost and Found

If you need assistance with our lost and found service, please fill out a lost and found form to submit to our customer service team.

Send Us Comments
You may also send us an email using our comment page .

Contact By Phone

Customer Service representatives are available Monday through Friday from 6:00 a.m. through 7:00 p.m. at 404-463-GRTA (-4782). 

TTY/TDD and other Assistive Communications Service available through the Georgia Relay Service. Call: 711 or 1-800-255-0056 En Español - 1-888-202-3972

XpressList Email Alerts
Our XpressList is a great way to keep up with important Xpress service information. E-mail blasts alert riders to temporary re-routing, service changes or delays, and other valuable news.

Subscribe
Subscribe to XpressList, and receive email updates on Xpress service, and reports on Xpress service operations by submitting your email address in the form below. 

Click here to send an email to XpressList with the subject "subscribe".

Unsubscribe
If you wish to discontinue receiving XpressList notifications, click here to send an email to XpressList with the subject "unsubscribe".

Get Xpress Service Alerts Now on Twitter
If you would like to receive Service Alerts sent to your mobile phone, just visit our Twitter page at www.twitter.com/xpressga to sign up for the Xpress Twitter feed. GRTA Customer Service uses this service to provide real-time information about service interruptions or delays, temporary service re-routing, weather, traffic alerts or other emergency alerts. We will also let you know when and where we are having customer service events.