Results for category "Information Station"

68 Articles

After the Storm: Thank You

I would like to extend my heartfelt thanks to all of our Xpress customers for your patience and understanding during the past few days.

Many metro Atlanta commuters endured long and unpleasant trips home or became stranded as the weather made travel nearly impossible. And even with our efforts throughout the night Tuesday using all of our resources, we recognize that the situation was still difficult for some of our riders.

The safety of our customers and employees is always our top priority, and I am especially grateful for the dedication and professionalism of our drivers and for the outpouring of kindness and concern that our riders, fellow travelers, and public safety personnel showed to one another.

We’re looking forward to resuming regular service on Monday and getting back to providing the normal, stress-free commutes that Xpress offers. As always, we thank you for riding Xpress.

Sincerely,

Jannine M. Miller
Executive Director, GRTA

MARTA Wants You to Ride With Respect

MARTA recently unveiled a new Customer Code of Conduct and has employed the help of big names such as comedian Jeff Foxworthy, rapper and actor Ludcaris and Atlanta Mayor Kasim Reed to spread the word. The new Ride With Respect campaign will encourage riders to be courteous while riding public transit so that everybody can enjoy the ride. Keith T. Parker, MARTA’s GM/CEO, said the policy—along with a more robust police presence, new vehicle security cameras and a mobile phone app to report problems—will make MARTA more attractive and help customers feel more comfortable.

You can learn more about Ride With Respect here.

Have you seen an improvement in MARTA riders’ behavior since Ride With Respect began?

MARTA Presents Report Card on its Transformation Initiative

The board and agency officials held a “State of MARTA” breakfast on December 13th to inform and update s 9th largest transit system. The event also marked the one-year anniversary of new CEO Keith Parker, who came to the agency last December after successful stints leading transit agencies in San Antonio and Charlotte.

Parker highlighted the progress of the many initiatives MARTA is taking to transform the agency, focusing on core issues such as financial stability, accountability and excellent customer service. MARTA also announced a couple of new service enhancements customers can look forward to in 2014, including upgraded electronic passenger-information signs in the rail stations and improved service hours.

Click here to read more about the event.

What MARTA enhancements are you looking forward to?

Xpress commuters donate 2,000+ cans of food

Every year during Can-A-Thon, the generosity of Xpress riders amazes us.

This year, we added a twist: which Xpress route would do the most to help us fill all of these boxes?

 

Cardboard Boxes, ready to fill

So, we asked our awesome bus drivers to help spread the word and collect as many cans as we possibly could.

Bus Driver at Can-a-Thon

Riders from every route contributed to the stunning display of giving. But, Route 440 Hampton/Jonesboro/Downtown, narrowly beat out the other routes by bringing in 250 cans.

Buses delivering cans

 

Xpress staff and bus drivers loaded and delivered over 2,000 cans–literally, a ton of food–onto an Xpress coach.

Staff helping load the cans

 

 

 

Happy bus drivers after loading up the cansOn December 6th, we drove the coach to Turner Field to join our donations with the contributions from more than 150 other organizations across the region.

Can-a-Thon 2013, full of smiling faces

All told, more than 170,000 cans were donated during the 2013 Can-A-Thon.

Thank you to everyone who participated, and happy holidays.

 

 

Xpress Holiday Schedule: January

Xpress will not be running on the following holidays in January:


HOLIDAY SCHEDULE

Wednesday, January 1
New Year’s Day

Monday, January 20
Martin Luther King, Jr. Day

We wish you happy and safe holidays!